Terms and Conditions for Climate Co
Effective Date: 14 November 2024
Welcome to theclimateco.com.au (“Website”). These Terms and Conditions (“Terms”) govern your use of the Website and the services provided by Climate Co (“we,” “us,” “our”). By accessing or using our Website and services, you agree to comply with these Terms. If you do not agree, please refrain from using our Website or services.
1. Services Provided
Climate Co offers heating and cooling services, including maintenance, repairs, and installations. Our services are subject to availability and the terms outlined herein.
2. Eligibility
By using our Website or services, you represent and warrant that:
- You are at least 18 years old.
- You have the legal authority to enter into these Terms.
- You will use the Website and services in compliance with all applicable laws and regulations.
3. Booking and Payments
3.1 Service Requests
- All bookings must be made through our Website, by email at daniel@theclimateco.com.au, or via phone.
- Confirmation of a booking is subject to availability and will be communicated via email or phone.
3.2 Pricing
- Prices for services are listed on our Website or provided upon request. These prices are subject to change without prior notice, except for confirmed bookings.
3.3 Payments
- Payments can be made via credit card, bank transfer, or other methods specified at the time of booking.
- Full payment is required upon completion of the service unless otherwise agreed.
4. Cancellations and Rescheduling
4.1 Cancellation by the Customer
- Cancellations must be made at least 24 hours before the scheduled service. Failure to do so may result in a cancellation fee.
4.2 Cancellation by Climate Co
- We reserve the right to cancel or reschedule services due to unforeseen circumstances, including technician availability or safety concerns. In such cases, we will notify you promptly and arrange an alternative date or provide a refund.
5. Warranties and Limitations of Liability
5.1 Warranties
- Climate Co warrants that all services will be performed with reasonable skill and care.
- Any warranties for equipment or installations are subject to manufacturer terms and conditions.
5.2 Limitations of Liability
- To the fullest extent permitted by law, Climate Co is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our services.
- Losses caused by delays, interruptions, or errors outside our reasonable control.
- Our total liability for any claims is limited to the amount paid for the specific service giving rise to the claim.
6. Intellectual Property
- All content on the Website, including text, images, logos, and designs, is owned by Climate Co or licensed to us. Unauthorized use of our intellectual property is strictly prohibited.
- You may not copy, reproduce, distribute, or create derivative works without prior written consent from Climate Co.
7. Privacy Policy
Your use of the Website is also governed by our Privacy Policy. By using our Website, you consent to our collection, use, and sharing of your information as outlined in the Privacy Policy.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of third-party sites. Use these links at your own risk.
9. Indemnification
You agree to indemnify and hold Climate Co, its employees, and agents harmless from any claims, liabilities, damages, or expenses arising out of:
- Your use of the Website or services.
- Your breach of these Terms.
10. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Victoria.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website or services after changes constitute your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Climate Co
Email: daniel@theclimateco.com.au
Address: PO Box 2021, Ocean Grove VIC 3226, Australia
By using our Website or services, you acknowledge that you have read and understood these Terms and agree to be bound by them.